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  • 4 years’ university degree and excellent communication skills in English,
  • 2-3 years of experience in related job assignment
  • Advanced level of MS Office Applications, SQL Language, Knime, R
L'Oréal
L'Oréal
  • Proactively ensure order processing and follow-up until the delivery to achieve OTFR (On Time Fill Rate) and OTIF (On Time In Full) targets with customer oriented approach
  • Develop Colaboration projects with clients (Data exchanges, flow optimization, KPI’s, OSA, stock in trade etc.)
  • Manage system incidents (SAP and domestic tools) and new project implementations wtih Information Technologies team
  • Identify customer needs and define related strategy with Customer Care Manager and sales team
  • Efficiently answer the client requirements (deadlines, shortages, information, disputes) and record, analyze and follow up the dispute situations (complains, deductions, returns etc.) in accordance with the Credit Control, sales and controlling teams, and physical distribution
  • Ensure that you reinforce the credit policy and the application of our sales terms and conditions in term of payment deadlines, through follow-up of the bills payment
  • Stay in touch with Credit Control department in order to identify any credit risks and to implement adapted corrective actions
  • Communicate towards the hierarchy in case of problems and implement adapted corrective actions and ensure the continuity of service
    • L'Oréal
    L'Oréal
    • 4 years’ university degree
    • Min. 3 years of experience in FMCG (Supplementary experience: Sales, Supply Chain, Commercial Controlling)
    • Experience in one of Sales Forecasting Tools is preferred
    • Have a commercial drive (results & solution focused, flexible/adaptable)
    • Strong analytical problem solving skills
    • Excellent communication skills in English
    • Advanced level of MS Office Applications
    • Good communication & Negotiation skills
    • Able to work in a group effectively
    L'Oréal
    L'Oréal
    0:46
    Laurent Duffier
    Laurent Duffier
    Ülke Genel Müdürü, L'Oréal
    • Develop initial project plans defining implementation schedule, scope and all project milestones
    • Ensure sales forecast accuracy by following and challenging sales team targets, on baseline promotions and launches
    • Develop deep customer knowledge on supply rules and policy, timelines, stock equation and creates environment for better sales planning
    • Anticipate on possible sales fluctuations interacting with sales team
    • Aggregate the total sales forecasts, then analyze all available facts and figures to identify potential gaps
    • Communicate objective feedback supported with analysis, proposes adjustment to key stakeholders (Sales, Supply Chain, Finance, Trade Marketing, Marketing) and validates the sales forecasts
    • Contribute to Forecasting Process of the company in cooperation with Demand Planning and Marketing Teams
    L'Oréal
    L'Oréal
    0:46
    Laurent Duffier
    Laurent Duffier
    Ülke Genel Müdürü, L'Oréal
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