PepsiCo'da Social Media & Corporate Communications Part-Timer olmak için nasıl özellikler gerekir? (1 Cevap)
- Fluent in English.
- Minimum 1 years of part-time experience of Communications or Marketing/Digital Marketing or Digital agencies.
- Ability to manage, monitor and participate in conversations with customers and consumers via social accounts.
- Experience working with social media analytics, social media listening.
- Good customer service orientation and attitude.
- Ability to manage distribution of interactions to solve with related departments.
- Monitor and engage with user comments across all social media channels.
- Create reports and recommend improvements based on findings.
- Following up customers’ requests, complaints, demands and forwarding them to customer support and other related teams.
- Monitoring in accordance with key words and channels.